- Is there a minimum order amount?
- No, there is no minimum order amount.
- Do you offer free shipping?
- Yes, economy shipping is included in the price.
- Is there a customer service contact number?
- This is not Amazon.
- How do I track my order?
- Once your order is shipped, you will receive a tracking number (for large orders) or a notification that it shipped via email.
- Do you offer international shipping?
- Yes, we ship to Europe, North America, and Australia.
- What is your return policy?
- We do not accept returns. If there is a problem with your order, please get in touch with us. Contact details will be included in the email you receive once your order has shipped.
- What payment methods do you accept?
- We accept various cryptocurrencies.
- Is the checkout process secure?
- Yes, we encrypt all information to ensure your data is kept secure. Additionally, we have a rolling delete policy where your shipping details are purged from our system once you confirm you have received your order.
- How long will it take to receive my order?
- Delivery times vary depending on your location and product availability.
- I don't have crypto, what should I do?
- Type "changelly buy crypto" in your browser. Visit the website. Purchase the required order amount of crypto using your bank card, and specify the recipient address from the order information. So for example if your order says you need BTC 0.00031844, you specify that amount when buying with your card.